Helping you take service management to the next level

Software as a Service (SaaS)

Go beyond the cloud with Sostenuto ITSM

Cloud technology is changing the way that organisations access and consume both applications and data. Business units are no longer tied to a specific IT strategy that may not be aligned with their individual requirements, and they need no longer be distracted from core business activities by having to focus on deploying and managing IT.

Sunrise Software’s Sostenuto cloud service is a scalable, secure, highly available and reliable enterprise-class service with no costly hardware and upfront licence fees, leading to a more predictable overall cost model. With Sunrise Software’s Sostenuto cloud offering you have no need to worry about the provisioning and on-going maintenance of hardware, and there is no large upfront capital expenditure distorting cash-flow, leaving you to focus on your business and not the technology.

All customers of the Sostenuto cloud solution receive their own access url featuring 128bit encryption, with each having their own secure database for configuration and service desk data, ensuring there is no co-mingling with other customers information. Additionally each database is backed up in case for disaster recovery purposes.

Sunrise continually and pro-actively monitor your cloud solution to deliver the “always on” certainty that your business service needs. Maintenance patches are automatically applied ensuring you’re always up-to-date and on the latest version.

Isn’t it time you hosted your Sostenuto in the Cloud?

Sostenuto in the Cloud

  • Proven, enterprise class software
  • A highly available, scalable and secure environment
  • No large upfront costs for software or hardware
  • No hardware or software to maintain
  • More predictable total cost of ownership
  • Browser-based access from any location
  • No compromise on quality of service

For more information on our Software as a Service please contact the Sunrise team on 020 8391 9000 or complete our contact form

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